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Exchange & Returns

Exchange & Return

No Questions Asked Exchange & Return Policy @ Origin Pharma

Exchange

Please reach out to us @ info@originpharma.org or any of our social media platforms to request an exchange. All you need to provide is your order number and the exchange you want. The process is simple and hassle free. We will send the new product(s) / exchange and get the existing product(s) collected through our Courier Partners (Call Courier). No courier charges or any exchange charges are to be paid by the customer. The exchange is totally FREE.

Return, Damages and issues

In case of any damage or other issue you have the complete to return your product. Please reach out to us or any of our social media platforms to request a return. We will arrange pick up of our product(s) at our own cost and settle the customers’ refund via online bank transfer to their bank account, easy paisa or jazz account. No courier charges or any return charges are to be paid by the customer. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase (your order number). Return policy is valid for 14 days from the date of purchase.

Product Advice & Recommendation

Please note since we have not physically seen your actual application or visited your premises therefore, we do not accept liability for any advice or recommendation. It is customers responsibility to ensure product we recommend is suitable for their application prior to purchase and no liability is accepted for any advice or recommendation given by our sales team.

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